A central, organized, archive of all the useful posts I found regarding the diverse topic of "business" ranging from ideas, to start ups, personal development, marketing, sales, entrepreneurs, human resources, managing, etc. I hope the info I share can empower people to improving their business environment.
Tuesday, May 15, 2012
How To Deal With Crazy Clients
How To Deal With Crazy Clients: Ever have a ?client? that is all talk and no action? I put ?client? in quotes, as this person leads you on but never actually buys anything. Recently, a man overseas had a habit of placing multiple orders on our website, only to never pay for the items. Every month for about a year, five- and six-figure orders were placed, always with the same result- credit cards declined, foreign checks bounced, bank fees incurred. In response to our repeated inquiries, this gentleman sent us lengthy emails containing intimate details of his private life and manuscripts for his unpublished novels. Eventually, our optimism of this man becoming a regular customer subsided and we agreed that he was just plain nuts.
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