How To Communicate In The New Multigenerational Office

How To Communicate In The New Multigenerational Office: At a recent professional development retreat led by corporate trainer Dana Brownlee, a woman in her mid-50s stood up and starting citing a laundry list of communication conflicts on her mixed-age team. Chiefly, she was angry that the younger members rarely returned her phone calls by phone. Instead, seeing the issue as non-pressing, they typically would text or email back a response. The woman worked herself into such a frenzy that she suddenly spouted, “We need to stop emailing and pick up the %^$# phone!”