Seven Customer Service Lessons I Learned in One Day With Richard Branson [Video]

Seven Customer Service Lessons I Learned in One Day With Richard Branson [Video]: It’s rare to find a leader who elevates the experience for employees and customers to such a degree that other brands benchmark against his or her company. I recently had a unique opportunity to spend a day with one such leader, an entrepreneur and billionaire who has built a brand considered the gold standard in customer service—Virgin Group founder Sir Richard Branson.