Six Tips On Collecting Meaningful Customer Feedback

Six Tips On Collecting Meaningful Customer Feedback: Collecting useful customer feedback is a critical business need that most small businesses do poorly, because they don’t organize their data collection, and rarely focus on gathering information they can actually use to make business decisions. Here are a few hints on how collect good data better:

Serve, don't sell: Making the most of Twitter

Serve, don't sell: Making the most of Twitter: Six easy steps to put Twitter to work for your business

Nine Ways To Build Customer Loyalty

Nine Ways To Build Customer Loyalty: Loyal customers spend more, provide free word of mouth promotion and visit more often.  Yet small businesses often focus on chasing new customers as a way to improve the bottom line.  Here are ten simple ways to increase loyalty and build profits.

Are You Giving Your Web Customers What They Need?

Are You Giving Your Web Customers What They Need?: "How do your customers use the web? It's a simple question, but a question many small-business owners forget to discuss when working on their website. Frequently, small businesses get focused on their own technology and not the tools of their customers. From iPads and smartphones to oversized..."

10 Things Customers Want on a Website

10 Things Customers Want on a Website: "By Monte Enbysk So you want your website to make you look big. More power to you."

Create Loyalty By Sharing The Wealth

Create Loyalty By Sharing The Wealth: "Keeping talented employees happy doesn't have to be financially excruciating. Try this strategy."

The Power Of Knowing What The Customer Knows http://dld.bz/688v

Are Your Best Customers Draining You Dry? http://dld.bz/6876