Tuesday, March 26, 2013

How To Give Difficult Feedback

How To Give Difficult Feedback: For most of his career, Thomas D’Aunno has been studying how people give one another feedback. As a professor of health policy and management at Columbia University‘s Mailman School of Public Health, he focuses on health care, where the failure to give or take feedback can have life or death consequences. Think of a surgeon supervising a resident who may cut into the wrong artery, or an obstetrician training a young doctor who must deliver a premature baby.

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