Eight Steps For Addressing the IT Management Crisis

Eight Steps For Addressing the IT Management Crisis: On Monday, I presented the argument that IT is facing accelerating challenges that are going to cause a crisis. (See ?The Coming Crisis of IT Management?.) The problem is that the informal way that IT has been managed cannot keep up with the pace of change, increased complexity, and loss of control now facing most IT departments. The IT monopoly is over. CIOs and IT managers are not trained in more sophisticated techniques that treat IT like a business and can adapt to the loss of control. When they are, they lack the tools to implement them. Getting more management resources is going to be a tough sell. The worst part of this is that fighting the battle to keep things from slipping into chaos leaves no time for technologists to exhibit the leadership in applying new technology to help implement strategy.