The 7 Secrets of Inspiring Leaders

The 7 Secrets of Inspiring Leaders: "Very few people look forward to going to work.  And no, providing free coffee and fruit in the company kitchen isn’t going to change their minds.  It’s a sad observation about the state of American business today.  According to a Mercer consulting survey that I quoted in an earlier column, one-third of U.S employees are so unhappy they are thinking of leaving their jobs.  Let me ask you – how is it possible that unhappy, unmotivated and disengaged employees could possibly offer exceptional customer service or develop exciting, innovative products that move your brand forward?  They can’t.  That’s why it is up to you as leader to satisfy what Emerson called a person’s “chief want:” someone who will inspire us to be what we know we can be."